Overview
๐ก๐ฎ๐ ๐ก๐ฒ๐๐ฟ๐ผ๐ป ๐๐ฒ๐ฎ๐น๐๐ต ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐
Hiring position:
- ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ฎ๐ฟ๐ฒ ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ๐ฟ
At ๐ก๐ฎ๐ ๐ก๐ฒ๐๐ฟ๐ผ๐ป ๐๐ฒ๐ฎ๐น๐๐ต ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐, weโre all about making healthcare simpler, clearer, and more human. And weโre looking for a ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ฎ๐ฟ๐ฒ ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ๐ฟ to help us deliver just that.
This isnโt just a support role. Itโs about being the voice of calm, clarity, and care.
Empathy in action. Questions answered. Trust built.
In this role, your mission will be:
โข Handle calls, chats, and emails with empathy and accuracy
โข Resolve queries and guide users through our digital platforms
โข Support complaints, authorizations, and appointment bookings
โข Stay aligned with DHA/HAAD policies and ensure confidentiality
Weโre looking for someone who:
โข Has customer care experience, ideally in healthcare
โข Comes from a medical background (nurse, lab technician or pharmacist)
โข Is open to rotational shifts (24/7 department)
โข Communicates with clarity, empathy, and confidence
๐ฉ Sound like you? Send your CV to ๐ฟ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐@๐ป๐ฎ๐๐ป๐ฒ๐๐ฟ๐ผ๐ป.๐ฐ๐ผ๐บ
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